Privacy Policy
At Jojoart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us when using our website and services.
1. Information We Collect
When you visit our website or make a purchase, we may collect the following types of personal information:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely through trusted third-party providers)
- IP address, browser type, and device data (for analytics and security purposes)
We may also collect non-personal information via cookies and similar technologies to improve website functionality and enhance your user experience.
2. How We Use Your Information
Your personal information may be used to:
- Process and fulfill your orders
- Communicate with you about your orders, promotions, or updates
- Provide customer support
- Improve our website, products, and services
- Detect and prevent fraudulent activities
- Comply with legal requirements
We do not sell or rent your personal data to third parties.
3. Data Sharing and Third Parties
We may share your information only with trusted third-party service providers who assist us in operating our business, including:
- Payment processors
- Shipping and delivery partners
- Analytics and marketing tools (such as Google Analytics, Meta Ads)
These partners are obligated to handle your data securely and only for the purposes specified.
4. Data Retention
We keep your personal information only as long as necessary to provide our services and comply with applicable laws. Once no longer needed, your data is securely deleted or anonymized.
5. Your Privacy Rights
Depending on your location, you may have rights concerning your personal data, such as:
- Accessing the information we hold about you
- Requesting correction or deletion of your data
- Opting out of marketing communications
- Withdrawing consent where applicable
You can exercise these rights by contacting our support team or through your account settings.
6. Cookies and Tracking Technologies
We use cookies to:
- Remember your preferences
- Analyze website traffic and usage
- Provide a personalized shopping experience
You can disable cookies in your browser settings, but this may affect site functionality.
7. Data Security
We use industry-standard security measures to protect your personal data from unauthorized access, misuse, or disclosure.
8. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with an updated effective date.
